Do you accept exchanges or returns?

Yes, we understand that sometimes it’s necessary to exchange or return a product, and therefore we offer clear policies to ensure your satisfaction. You may request a product return within 7 calendar days after receiving it, provided the item is in perfect condition, with no signs of use or damage, and accompanied by the original packaging. For exchanges, please contact our customer service so we can evaluate the best solution, whether it’s another model, store credit, or a refund. Please note that customized or specific products may have special rules, so we recommend consulting our support before purchase.